{"id":2638,"date":"2020-09-15T10:00:06","date_gmt":"2020-09-15T16:00:06","guid":{"rendered":"https:\/\/missionsixzero.com\/?p=2638"},"modified":"2020-09-18T13:37:43","modified_gmt":"2020-09-18T19:37:43","slug":"the-nature-of-feedback","status":"publish","type":"post","link":"https:\/\/missionsixzero.com\/the-nature-of-feedback\/","title":{"rendered":"The Nature of Feedback"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_raw_html]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” bottom_padding=”2%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”Has your company cut the budget for training, communications and employee engagement due to the pandemic?” font_container=”tag:h2|text_align:left|color:%23414835″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1592854105759{margin-top: 25px !important;margin-bottom: 25px !important;}”][vc_column_text css=”.vc_custom_1592854336714{padding-bottom: 25px !important;}”]You might want to reconsider. Cutting these items may seem like a good way to tighten the purse strings during a business contraction, but you may be doing long-term damage to your company culture.<\/p>\n

Your employees are your lifeblood, and cutting the very tools you need to maintain and improve productivity, stability and profitability is counterproductive. If anything, you need to increase spending on these aspects of your business.<\/p>\n

Uncertainty creates enormous stress and morale issues among your employees, and your team needs more hands-on attention to reduce anxiety and confusion. And the lack of face-to-face communication while employees are working from home exacerbates underlying problems that may have previously existed.<\/p>\n

If you\u2019ve already made these budget cuts, here are some yellow-light caution signals that you should watch for among team members. If you detect these signals \u2013 or if existing problems get worse \u2013 it\u2019s time to take action.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”20px” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”Negative Feedback” font_container=”tag:h2|text_align:left|color:%23414835″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1600443819597{margin-top: 25px !important;margin-bottom: 25px !important;}”][vc_column_text]Feedback is one of the most powerful tools we have at our disposal to motivate behavior and refine performance. As leaders, it is our responsibility to help others grow and thrive by giving timely and actionable feedback. Furthermore, we have to remain open to receiving feedback if we want to grow as an individual, and that includes the good, the bad and even the ugly. For most of us, handling positive feedback is easy and exhilarating. In <\/span>contract<\/span>, processing potentially negative things about yourself\u00a0<\/span>can be a<\/span> bit more challenging. Likewise, delivering negative feedback to others can feel equally uncomfortable. Studies indicate, however, that <\/span>90% of the workforce<\/span><\/a> is hungry for all types of feedback and considers it a driving force behind performance improvement. If feedback in the form of constructive criticism is such a powerful performance tool, why does it feel so awkward to navigate?<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”4%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”What happens in our brain when we receive criticism?” font_container=”tag:h2|text_align:left|color:%23414835″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1600443858875{margin-top: 25px !important;margin-bottom: 25px !important;}”][vc_column_text]Pause for a moment and reflect on a time you either received negative feedback or simply anticipated it. Did your nerves kick in? Maybe your heart rate sped up or your palms began to sweat. Maybe you prepared for a fight, whereby you immediately created a self-justifying narrative to counter any anticipated negative comments headed your way? If you can relate to any of these emotional reactions, then it turns out you\u2019re 100% human.<\/span><\/p>\n

Here\u2019s the deal, our brain is hard-wired to protect us. More specifically, our brain tries to protect us from the threat it perceives to our place in the social order of things (humans have a <\/span>deep-seated<\/span> need to be accepted by the proverbial \u201cpack\u201d). When we are negatively critiqued, our primitive brain registers a primal fear that we risk exclusion from the \u201cpack\u201d. Our primitive brain instantly identifies with the notion that elimination from the pack could equate to death. In turn, our brain views criticism as an actual threat to our physical survival<\/span><\/p>\n

\"\"Consider Maslow\u2019s hierarchy of needs. At first glance, we might assume that\u00a0negative feedback\u00a0primarily impacts our self-esteem or self-actualization, causing an immediate loss of confidence in our abilities, preventing us from becoming that person we have the potential to be.\u00a0<\/span><\/p>\n

Yet, the impact of criticism on our self-esteem and self-actualization takes a back seat to the primitive threat it poses to our physical survival. Since our brain sees criticism as such a primordial threat, we initially register negative feedback with belonging and safety, much more basic and foundational in terms of our overall needs.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”4%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”Developing healthy feedback modes…” font_container=”tag:h2|text_align:left|color:%23414835″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1600444051219{margin-top: 25px !important;margin-bottom: 25px !important;}”][vc_column_text]Although our emotional reactions to criticism are derived from our primitive brain (our \u201cfight or flight\u201d survival instincts), evolution is in our favor! We can use this knowledge to leverage our complex brain which maintains the capacity to manage emotional information in such a way that helps us think critically, act wisely, and evolve as high performing leaders in today\u2019s global market.<\/span><\/p>\n

First, it is imperative that we <\/span>acknowledge, appreciate, and embrace the notion that every single one of us is hard-wired to shy away from both giving and\u00a0receiving criticism<\/i><\/b>. Once we tackle this first step (which is monumental), there are a number of ways we can prepare ourselves to effectively give and receive negative feedback in the future. By developing healthy feedback modes, we can get comfortable with the uncomfortable nature of giving and receiving negative feedback.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”Healthy Receive Mode” font_container=”tag:h2|text_align:left|color:%23414835″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1600445409791{margin-top: 25px !important;margin-bottom: 25px !important;}”][vc_column_text]Want significance more than just success<\/strong><\/p>\n